CUSTOMER RELATIONSHIP MANAGEMENT STRATEGIES CAN BE KEY TO SURVIVING ECONOMIC SLOWDOWN?

5 pts.
Tags:
CRM
Customer Relationship Management
Why is customer relationship management strategies can be key to surviving economic slow down? can anyone explain its issue for me? i don't really understand about this statement. thanks
ASKED: March 27, 2009  2:15 PM
UPDATED: March 27, 2009  3:58 PM

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It’s simply the age old concept of it’s easier to keep a current customer than gain a new one.

In slow times, you definately don’t want to be losing customer’s to your competition.

*******
Right, keep your current customer’s happy and they keep coming back. It is always a winning business practice!

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