Different tools for Customer Relationship Management (CRM)

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CRM
What are the different tools which can be used in Customer Relationship Management (CRM)?

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That really depends on what your CRM is for, and who it serves. Many CRM systems integrate with Microsoft products such as Excel or Project. CRMs have different functions; take Digiterre, for instance, which is used by the finance sector.

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  • CharlieBrowne
    Thanks for coming to ITKE.
    It seems like this might be a homework question and we would love to help you with this.
    Can you show us what you have so far and then we can critique it.
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