Customer relationship management

5 pts.
Tags:
CRM
Customer Relationship Management
I wanted to ask about the properties of CRM and examples for CRM?

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HI,

I think you can find many different kinds of CRMs. At the core a CRM is for costumer relationship management, which means tool for optimizing your business client support. You have many tools such as: inbound call centers, clients tickets opening, share status with other departments and more. 
Although, CRM has evolved over time and now contain features of marketing and in-office tools. You can find more information searching on google or getting to CRM websites such as salesforce or MyBusiness CRM

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  • CharlieBrowne

    Since the answer to this could take us into many directions, I suggest you do some research first and then come back and ask specific questions, The web is full of sites that can give you the basic information.

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  • TheRealRaven
    This is a research question. There's no technical problem that needs an answer. Searches with Google are how basic research would be started. Then if a discussion is wanted, it should be posted in the discussion area rather than in the Q&A side.
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