My customer service manager wants to to know how many emails each CS agent is handling. She wants report to include agent, message from, message Subject, and date. How can I provide that information from my Domino 8.5 server?
Free Guide: Managing storage for virtual environments
Complete a brief survey to get a complimentary 70-page whitepaper featuring the best methods and solutions for your virtual environment, as well as hypervisor-specific management advice from TechTarget experts. Don’t miss out on this exclusive content!