Custom Reports

5 pts.
Tags:
Lotus Domino 8.5
Lotus Domino reports
My customer service manager wants to to know how many emails each CS agent is handling. She wants report to include agent, message from, message Subject, and date. How can I provide that information from my Domino 8.5 server?

Software/Hardware used:
Domino 8.5
ASKED: April 30, 2012  4:33 PM
UPDATED: May 8, 2012  4:19 PM

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You can set up a journaling Database

http://publib.boulder.ibm.com/infocenter/domhelp/v8r0/index.jsp?topic=%2Fcom.ibm.help.domino.admin.doc%2FDOC%2FH_SETTING_UP_THE_JOURNALLING_DATABASE_OVERVIEW.html

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