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rhondotbob
5 pts.
 Custom Reports
Lotus Domino 8.5, Lotus Domino reports
My customer service manager wants to to know how many emails each CS agent is handling. She wants report to include agent, message from, message Subject, and date. How can I provide that information from my Domino 8.5 server?

Software/Hardware used:
Domino 8.5
ASKED: April 30, 2012  4:33 PM
UPDATED: May 8, 2012  4:19 PM
RELATED QUESTIONS
Answer Wiki:
You can set up a journaling Database http://publib.boulder.ibm.com/infocenter/domhelp/v8r0/index.jsp?topic=%2Fcom.ibm.help.domino.admin.doc%2FDOC%2FH_SETTING_UP_THE_JOURNALLING_DATABASE_OVERVIEW.html
Last Wiki Answer Submitted:  May 8, 2012  4:19 pm  by  Abushahd   0 pts.
All Answer Wiki Contributors:  Abushahd   0 pts.
To see all answers submitted to the Answer Wiki: View Answer History.


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