Custom Reports

5 pts.
Tags:
Lotus Domino
Lotus Domino 8.5
My customer service manager wants to to know how many emails each CS agent is handling. She wants report to include agent, message from, message Subject, and date. How can I provide that information from my Domino 8.5 server?

Software/Hardware used:
Domino 8.5

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You can set up a journaling Database

http://publib.boulder.ibm.com/infocenter/domhelp/v8r0/index.jsp?topic=%2Fcom.ibm.help.domino.admin.doc%2FDOC%2FH_SETTING_UP_THE_JOURNALLING_DATABASE_OVERVIEW.html

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