CTI Vendor Agnostic
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Bv22
5 pts.
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Q:
CTI Vendor Agnostic
CTI, Genesys CTI
It is my understanding that you can develop your middleware to accept a Genesys CTI solution and then make it agnostic to a call centers solution. Is this correct?
ASKED: Dec 16 2008  9:18 PM GMT
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Last Answered: Dec 16 2008  9:18 PM GMT by Bv22   5 pts.
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