I have an older application which uses Crystal 8.5 and we use the viewer. We recently turned on the export button in the viewer. The export feature works on some machines but on others it works up to the point of displaying the window that allows the user to choose where to save the file. This window does not open at least on some machines. What am I missing? I am desperate any help would be appreciated. It works on XP some Win7 but not others.