Crystal Report Error 20515-E

30 pts.
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Crystal Reports 8.5
Crystal Reports Error 20515-E
Crystal Reports Errors
Our application was working perfectly on a Windows XP Pro machine, The client had Internet Connectivity problems. They re-installed Windows and all products [do not know if they installed additional applicationa]. Now in our product no crytal report application will print. An error is returned '20515-E'. Can someone give some advice?

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