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IndyXtopher
15 pts.
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Q:
CRM Resource Guide
CRM, CRM best practices, CRM strategy
If you could recommend one or two resource guides (books) on CRM strategies & technologies, what would they be?
ASKED: Sep 4 2008  3:25 PM GMT
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Amalgeri
170 pts.
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A:
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This chapter download on SearchCRM.com might interest you: CRM strategy: Managing a customer-focused business.

You can also visit the CRM bookshelf for a listing of all CRM chapter downloads.
Last Answered: Sep 23 2008  5:29 PM GMT by Amalgeri   170 pts.
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IndyXtopher   15 pts.  |   Sep 24 2008  9:48PM GMT

Thanks for the help / tip, amalgeri! This is exactly what I was seeking! . . . Indyxtopher

 
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