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IndyXtopher
15 pts.
 CRM Resource Guide
CRM, CRM best practices, CRM strategy
If you could recommend one or two resource guides (books) on CRM strategies & technologies, what would they be?

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ASKED: September 4, 2008  3:25 PM
UPDATED: September 24, 2008  9:48 PM
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This chapter download on SearchCRM.com might interest you: <a href="http://searchcrm.techtarget.com/generic/0,295582,sid11_gci1179920,00.html">CRM strategy: Managing a customer-focused business</a>. You can also visit the <a href="http://searchcrm.techtarget.com/guide/bookshelf/category/0,,sid11_tax306013_idx0_off10,00.html">CRM bookshelf</a> for a listing of all CRM chapter downloads.
Last Wiki Answer Submitted:  September 23, 2008  5:29 pm  by  Amalgeri   170 pts.
All Answer Wiki Contributors:  Amalgeri   170 pts.
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Thanks for the help / tip, amalgeri! This is exactly what I was seeking! . . . Indyxtopher

IndyXtopher
 15 pts.