I created a custom workflow for recipient distributio within SO28 replacing the default CICSUPRT with ZCICSUPRT. I was able to change the recipient with in SO28 to the custom workflow WS93200002 but the trigger for the workflow on an inbound email does not work, CICUSPRT is still being kicked off.
Where else do I need to change the configuration to trigger the custom ZCICSUPRT workflow?
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