CPF5140 Driving me crazy
We have a thin client in the building next door that we use to swipe for Time & Attendance. It's been up and running fine since December 2006 without any problems. Around April 1, 2008 the session started dropping off. The system error log displayed CPF5140. It states that it could be networking, or someone powered off the system.
We thought it was a networking problem and persueded that. There is a 2nd thin client used for AS/400 emulation and e-mail only. It has never been interrupted. Even after reversing the cables on the two the T&A client dropped and the E-Mail client did not.
Since this happened we have added a UPS in the area, replaced the external supply on the client, sheilded the ends on the client and this still happens. In addition we tried to connect to the AS/400 several times with and without the external power supply. In every case we connected immediately when running from the internal battery, and the session frooze when using the external power supply.
Any help would be very much appreciated.
Thank You,
Douglas L McDuffie
doug.mcduffie@savacable.com
Software/Hardware used:
Software/Hardware used:
ASKED:
May 20, 2008 3:57 PM
UPDATED:
May 21, 2008 4:11 PM
Answer Wiki:
Have a look at your Auxiliary storage lower limit (QSTGLOWLMT system value) vs your available disk <i>space. The AS/400 is disconnecting some communication features when the lower limit is exceeded.
Hi,
The CPF5140 message is a sort of general message stating that your device is no longer communicating. You'll need to look a bit further back in the joblog to see the real cause of your problem.
Try to find the first message that says there's a problem with some sort of communications or that a program has crashed. I suspect that the program that runs on this machine is causing some sort of fatal error and ending your session.
Did you upgrade OS/400 or your application program or apply PTF's around the time that your problem started?
Regards,
Martin Gilbert.
Douglas,
Your statement <i>"We thought it was a networking problem and persueded that. There is a 2nd thin client used for AS/400 emulation and e-mail only. It has never been interrupted. Even after reversing the cables on the two the T&A client dropped and the E-Mail client did not"</i> really makes me think that the T&A client is the issue.
The T&A client probably has long periods of time when it is not communicating and other periods when it is accepting scans. When are you getting the CPF5140 errors?
Regards
Mike</i>
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Does the other thin client unit have an external power supply (presumably a mains adaptor?) that you can swap over to see if the problem goes with the power supply or not?