Copying Windows RAS Properties to Different Users

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I have a user who uses a dial-up connection to perform her daily duties. She is getting ready to go on maternity leave and their is someone who will be filling her position temporarily. The new user needs to be able to use the same dial-up or RAS properties as the full-time employee. The dial-up connection is only setup for the full-time employee, no one else. I was wondering if there was a way to copy all of the dial-up properties into the new users profile, including the user name and password required for the dial-up connection. I am going to try to copy the full-time employees profile into the new users profile to see if that works, but any help would greatly be appreciated.

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Technically you should use distinct user id’s and RAS connections..

Why keep the same password as the departing employee?? Wouldn’t your passwords have expired a long time ago before she is scheduled to return??

You may have to add the temp as a member for the ‘full time employees’ group meaninng the group that the departing full time employee is leaving..

Or create a new group called ‘contracted temporary employees’ as I assume that the temp service will not be able to just send any available xxxxx class employee to fill the job on an available basis.. but the company will be contracting with the temp service to hire 1 person for a limited contract period..

Being that there are tempoaries that are more temporary than other temporaries..

You will also have to consider a ‘vacation message’ on the departing employees email to direct people to use the ‘temp’s email’ and to forward all open emails to the temp so that the temp will have some history to go by…. or just enact a rule to forward all incoming email to the temp’s account..

There might be privacy issues here.. as there might be some personal email in the business email account.. check your policies and procedures..

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  • Kansaigirl
    First of all, what is this dialup account for, and what does the FTE do with it? If the FTE dials in to a Citrix box somewhere, and runs a remote application, it may not be such a big deal. If it's for dialing in to a bank, a health insurance company, the payroll service, or something like that, you need to think this through a little more. I recommend you talk to the FTE about what she uses this dialup account for, and get the name and number for her tech support contact on the other side, if you don't already have it. If it has anything to do with financial or health insurance matters, better be safe than sorry. Then call that the tech support person from that company and get the username and password for that account. Explain politely why you need to do this. Make sure that no other software is needed other than RAS. If other software is needed, obtain a copy along with the documentation for that software in case you and/or the temp may need it. (I hope like heck this is not EDI!) Ask them how often the person from your company dials in. Ask as many questions as you need to feel comfortable setting it up for the other profile on the FTE's workstation, then try it out before the temp gets there. Tell the tech support guy you will be testing the connection under the new profile to ensure that it works OK, just in case they expect calls only at a certain time of the month. I would suggest disabling the FTE's account while she is on maternity leave rather than having the temporary use it. Give the temp a new (perhaps time-limited) account with the same groups, rights, etc, depending on what duties s/he is expected to carry out (in addition to the dialup). You definitely want to have this person use a different profile at the workstation level, even if s/he uses the same workstation the FTE who is on leave normally uses. Document this information, if nobody else in your group has already done so. This will show initiative on your behalf, and the next time this sort of thing happens, there will already be a procedure in place for when someone goes out on leave (maternity, military, whatever). Write down all of the steps you have done. It does not have to be a big fancy document. You can write bullet points in a Word document and email a copy to everyone in your group, or only to your boss, if you prefer, such as "FTE is a member of these groups: A, B, C.", "Called XYZ Co. to obtain user id and password for RAS", "Created Temp account". Probably depends on how big your shop is and how many people tend to go on leave. I agree with v3ofa w/r/t the FTE's mail account; check your mail policy and see what is best advised. However, one thing about turning on 'vacation rules'. There are instances where systems that have had one mailbox with a vacation rule sends to another system elsewhere that also has a vacation rule turned on and both mail systems got flooded with dueling vacation rule mailbombs. That can be a real pain to deal with. You might want to check with your mail administrator about that. Hope that helps...
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  • Kansaigirl
    First of all, what is this dialup account for, and what does the FTE do with it? If the FTE dials in to a Citrix box somewhere, and runs a remote application, it may not be such a big deal. If it's for dialing in to a bank, a health insurance company, the payroll service, or something like that, you need to think this through a little more. I recommend you talk to the FTE about what she uses this dialup account for, and get the name and number for her tech support contact on the other side, if you don't already have it. If it has anything to do with financial or health insurance matters, better be safe than sorry. Then call that the tech support person from that company and get the username and password for that account. Explain politely why you need to do this. Make sure that no other software is needed other than RAS. If other software is needed, obtain a copy along with the documentation for that software in case you and/or the temp may need it. (I hope like heck this is not EDI!) Ask them how often the person from your company dials in. Ask as many questions as you need to feel comfortable setting it up for the other profile on the FTE's workstation, then try it out before the temp gets there. Tell the tech support guy you will be testing the connection under the new profile to ensure that it works OK, just in case they expect calls only at a certain time of the month. I would suggest disabling the FTE's account while she is on maternity leave rather than having the temporary use it. Give the temp a new (perhaps time-limited) account with the same groups, rights, etc, depending on what duties s/he is expected to carry out (in addition to the dialup). You definitely want to have this person use a different profile at the workstation level, even if s/he uses the same workstation the FTE who is on leave normally uses. Document this information, if nobody else in your group has already done so. This will show initiative on your behalf, and the next time this sort of thing happens, there will already be a procedure in place for when someone goes out on leave (maternity, military, whatever). Write down all of the steps you have done. It does not have to be a big fancy document. You can write bullet points in a Word document and email a copy to everyone in your group, or only to your boss, if you prefer, such as "FTE is a member of these groups: A, B, C.", "Called XYZ Co. to obtain user id and password for RAS", "Created Temp account". Probably depends on how big your shop is and how many people tend to go on leave. I agree with v3ofa w/r/t the FTE's mail account; check your mail policy and see what is best advised. However, one thing about turning on 'vacation rules'. There are instances where systems that have had one mailbox with a vacation rule sends to another system elsewhere that also has a vacation rule turned on and both mail systems got flooded with dueling vacation rule mailbombs. That can be a real pain to deal with. You might want to check with your mail administrator about that. Hope that helps...
    0 pointsBadges:
    report

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