Comments on: controller E1 status mode to :reset http://itknowledgeexchange.techtarget.com/itanswers/controller-e1-status-mode-to-reset/ Tue, 21 May 2013 15:44:54 +0000 hourly 1 By: mshen http://itknowledgeexchange.techtarget.com/itanswers/controller-e1-status-mode-to-reset/#comment-71972 mshen Sun, 27 Dec 2009 01:15:36 +0000 #comment-71972 The reset status is strange… but most likely the router is not the problem.

I’m thinking the problem is not on your side. First, you should do a loopback test to make sure it is not the router. Then have the service provider test the circuit, and usually, their tests do not find any issues so you may have to have them prove to the dmarc. Proving to the dmarc requires the service provider to physically test connectivity to your property line. It is likely that they will find a cut cable or something of that nature.

]]> By: zakk http://itknowledgeexchange.techtarget.com/itanswers/controller-e1-status-mode-to-reset/#comment-71948 zakk Thu, 24 Dec 2009 16:01:28 +0000 #comment-71948 Hi Mshen, thanks for answer the question, the router belong to the company and not to the ISP and one of my colleague replaced the card and the status remains the same “‘ reset”, we are thinking in replace the router for a new one, but what makes me worrying is the type of message and i don’t remember see that kind of status on the router ever.

cheers

Aureo

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