15 pts.
 Connection Timed out: retry
Certain email addresses keep getting bounces from our mailboxes: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: jay.dance@guardianwealthmanagement.com Connection timed out: retry timeout exceeded ------ This is a copy of the message, including all the headers. ------ Return-path: <kayd20@totalise.co.uk> Received: from [172.16.100.107] (helo=webm10.global.net.uk) by smtp5.global.net.uk with esmtp (Exim 4.42) id 1K0KMM-00060u-04 for jay.dance@guardianwealthmanagement.com; Sun, 25 May 2008 18:50:18 +0100 Received: from mail by webm10.global.net.uk with local (Exim 4.63) (envelope-from <kayd20@totalise.co.uk>) id 1K0KML-00086O-UJ for jay.dance@guardianwealthmanagement.com; Sun, 25 May 2008 18:50:17 +0100 From: kayd20@totalise.co.uk To: jay.dance@guardianwealthmanagement.com Subject: Test Date: 25 May 2008 18:50:17 +0100 X-Mailer: Brightview WebMailer v2.0.pv.1.0.18 X-Originating-IP: [80.229.37.90] Message-ID: <BV.WM.2.0.pv.1.0.18.0805251850170.30165@webm10.global.net.uk> Mime-Version: 1.0 Content-Type: text/html; format=flowed; charset=ISO-8859-1 Most emails get through but so far I have reports of about 4 email accounts that get the above bounce

Software/Hardware used:
ASKED: June 3, 2008  4:13 PM
UPDATED: June 23, 2008  10:49 AM

Answer Wiki:
It is possible that either the destination host is busy or offline. Try telnet on port 25 to smtp-tri.interdns.co.uk or 80.229.37.90. These are the hosts for the MX record for this domain. Are there other messages going through to users at this domain?
Last Wiki Answer Submitted:  June 3, 2008  5:20 pm  by  Labnuke99   32,645 pts.
All Answer Wiki Contributors:  Labnuke99   32,645 pts.
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Hi

Thanks for your response.

Yes we get emails from other domains, but we have about 7 domains that get retry timeout bounce messages. I do have McAfee Spam Killer installed, but I have uninstalled this for a brief time to try this, and also anything blocked by Spam Killer recieves a McAfee message.

I have tried telnet-ing to smtp-tri.interdns.co.uk 25 and 80.229.37.90 on 25, and I cant get through.

HELP

 15 pts.