Confirmation of Resource Reservations
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TASCAN
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Confirmation of Resource Reservations
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Hi,

We are using Domino 6.5.1 server and Lotus Notes client 6.5.1. Server OS is Windows NT 4.0 SP6a.

When users resrve a resource they get an e-mail from the system confirming or denying the availability of the resource asked for. Recently the reservation is made but the no e-mail is received by the user.

How can I re-enable the notification e-mails. There have been no changes made to the server side.

Thanks.

Tahir
ASKED: Oct 7 2004  4:02 PM GMT
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Check the resourse ownereship, it might be setup to automatically process the room reservation. If you have owner on any of the resource, disable it and re-enable it, that has work for us...
Last Answered: Oct 7 2004  4:27 PM GMT by 131313   0 pts.
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newcombj   0 pts.  |   Oct 8 2004  10:32AM GMT

OK… there are only so many reasons that the server would stop sending those notifications… double check to make sure your server…the one running the resource reservation databas… is not having any mail related errors or stacking up dead emails in its mail.box(s). Also, make sure that no one in particular owns the resource and now has to approve reservations.

Other than that it should be working. If it isn’t you might try replacing the design on your resource reservation database to repair any corrupted or missing agents.

 

isparrow100   0 pts.  |   Oct 8 2004  11:03PM GMT

I had a similar problem on one of my Domino servers, I even created another Resource reservation database, but still no notification were sent. It wasn’t until I restarted the server ‘OS’ and Domino did the notifications start to be sent again.

 
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