I reformatted a hard drive and reinstalled XP Pro; I was able to install Office and antivirus. But then for no apparent reason, the computer reboots immediately after login. I have no idea whether this is a hardware or a software problem. Does anyone have any insights?
Thanks
Software/Hardware used:
ASKED:
May 26, 2009 1:01 PM
UPDATED:
June 25, 2009 5:00 AM
Thanks for the suggestions. The reason I reformatted was because of extreme sluggishness (the computer, not me.) It’s stopped rebooting and now simply freezes at the login screen – neither the mouse nor keyboard works. I’ll try reseating the memory, drives, and if necessary I’ll reinstall the OS. Thanks again for the response.
Make sure you have all drivers before re-installing the OS.
No beep codes from the PC to indicate any errors. Start checking cables and connections, make sure everything is seated properly.
Verify the CPU fan is operational and not clogged up with dust bunnies.
When you reinstalled the OS, did you go straight to Windows update and install all the patches prior to making it face anything else on the net? (go to other sites to download drivers, etc etc).
While I HIGHLY doubt thats the problem, you may have been infected if you did not completely patch the OS prior to starting to use it for surfing around.
Another thing, verify your HD is not dying, does it have SMART enabled, do you get errors from it, even warning messages, anything.
Past that, I’d say verify BIOS settings, and / or go into the BIOS and do a reset of all the settings in there, and redoing the necessary ones such as time/date and then restart the machine and see what happens.
Also, I would suggest you to start computer in SAFE mode. For further help with starting computer in safe mode check
http://www.computerhope.com/issues/chsafe.htm
If the computer works fine good in safe mode then hardware error is ruled out.
Regards,
Sarfaraz ahmed
MS Excel help
Usually this kind of problem occur due to hard drive error. You need to run disk drive checking windows utility.
To do that follow these steps:
> Boot you computer with XP Operating System disk and go to the recovery console
> Now in recovery console you would have to run the command “chkdsk”
> After that restart the computer once.
If you are facing still same problem, then please visit at :