We have the Softlanding product Turnover to do our change management. Our development machine is in a different building and we distribute our software using that tool via FTP. From development to production machine we use a VPN tunnel (note this is controlled by network people). The software uses the ftp code of 'Quote RCMD ADDLIBLE Softturn'. As soon as this happens receive the following response/error
No response received from FTP server.
No response from remote host; all connections closed
We are unable to promote to the production machine!!! Any ideas as to how I can help the network people solve this?