Color Printing Restriction

5 pts.
Tags:
Printers
User restrictions
Windows Print Servers
I am in an office environment were we have access to both color and B &W printers.  At some point in time, the use of color on the color printers was restricted so that they only print in B & W.  This was only applied to documents from Windows Office since I can print a color page from a .PDF file with no restrictions.

I have gone through all of the printer preference boxes to try to lift this restriction for particular windows documents, but nothings fixes this problem.  I have to assume that this is a restriction establish at the Windows Office level in oce of it's configuration files.  Since I can print PDF documents in color, I don't think the restriction is at the fileserver level.

Can someone point me in the right direction.?

Thanks,

Tony

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I do not think this is a problem with the printer at all. It should be one of the settings in the windows server. Can you look through again to make sure that all the relevant settings are correct?
Kathy

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  • Gent01
    When you went through the printer properties in windows, did you do this though the control panel or through the File > Print Setup > Printing Preferences in Office? I ask, because if you set some preferences through the Print Setup applications that are capable of doing so will store those preferences. Office is one of these. I my experience it only stores them until you close the application. Perhaps due to a software error of some kind they aren't being cleared. Go to the settings through file menu in office and check them again. There might even be a setting in office to keep the printer settings permanently that you inadvertently turned on.
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