COGNOS server error message

14920 pts.
Tags:
Cognos
Servers
We are getting an error and not sure where to go from here.

The COGNOS server appears to come up fine but when we try and start the service we are getting an error. I am looking to the forum for any help to pass on the the person in charge of getting this up.

Here is what we are getting back.

The description for Event ID 0 from source tm1sdx64 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: tm1sdx64 error: 0

C12) Log file exists. Do you want to recover changes?



Software/Hardware used:
windows server 2008, cognos

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