Home > IT Answers > Microsoft Windows > Client Service & Protocol ALL GONE
Inamhaque
15 pts.
 Client Service & Protocol ALL GONE
Network connection properties, TCP/IP, Windows Server 2003
Hello Everyone, In my desktop, running on SErver 2003, all connection item, Client, Service and Protocol all are gone nothing visible in Network connection properties, When I try to install any of these, error shows up that it can find the specified system file to install these. How it happened I don't know, the questionis HOW i can get it back, though my network conection works but can't change the properties if I want to! Any suggestions Please, Any help will be highly appriciated. Best Regards

Software/Hardware used:
ASKED: April 1, 2009  10:52 PM
UPDATED: December 13, 2009  6:39 AM
RELATED QUESTIONS
Answer Wiki:
Try refreshing your Winsock2 registry values. Another thing to consider is the driver, uninstall and reinstall the driver.
Last Wiki Answer Submitted:  April 2, 2009  2:20 am  by  mshen   27,310 pts.
All Answer Wiki Contributors:  mshen   27,310 pts.
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Additionally, I would recommend to perform an antivirus/antimalware scan.

carlosdl
 63,535 pts.
 

Hi, you may have been able to solve this problem by now. But for those who are facing this issue (like I did a while back) here’s the quick tip –

1. Click Start, click Run, type regedit, and then press ENTER.
2. Locate and then click the following registry subkey: HKEY_LOCAL-MACHINESYSTEMCurrentControlSetControlNetwork
3. Right-click this subkey, click Export, and then save the selected branch in a file.
4. Click the Network subkey again, and then delete the Config entry. Do not delete the Network subkey. The Config entry will be reconstructed when you restart the computer.
5. Restart the computer. You may have to manually turn off the computer.

In my case: I could not install client, service or protocol – additional details/error messages:

Could not add the requested feature. The error is the system cannot find the file specified
You must install and enable at least one protocol for this connection to work. Do you want to select a protocol now?
An unexpected error occured. Not all of your requested changes in settings could be made.
Found new hardware – Broadcom Netlink Gigabit Ethernet
Windows encountered a problem installing the driver software for your device
The system can not find the file specified
Windows found driver software for your device but encountered an error while attempting to install it
This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
could not add the requested feature. The error is:the system cannot find the file specified.

I tried several approaches but nothing worked till I stumbled upon the “fix” mentioned above. By the way I am using VISTA!

Not sure what the source of the “fix” was, maybe it was this link –
http://www.pcreview.co.uk/forums/thread-245431.php

All the best!

Neorocks
 10 pts.