Client MAC address error

5 pts.
Tags:
MAC address
MAC address authentication
Windows XP SP2
I am having a problem with Intel PC. When it boots it gets to the client MAC addr xxxxxxx Guid xxxxxxxxx then Intel boot agent exiting and then windows starts. It keeps doing this over and over. Any suggestion as to what the issue may be?

Software/Hardware used:
windows xp sp2

Answer Wiki

Thanks. We'll let you know when a new response is added.

Check you boot order from Bios, seems like bootp or network boot is enabled. Disable it and make sure the boot order is changed to hdd. In you case it is look the OS from Network which need to be disabled.

Cheers

Yasir

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  • The Most-Watched IT Questions: January 4, 2011 - ITKE Community Blog
    [...] 8. Yasirirfan recommends checking the boot order from BIOS when you run into this particular client MAC address error. [...]
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  • manojjoshi6587
    I am having the same issue with my Dell inspiron laptop . I have 4 options in boot order .. CD ROM, Hard disk, Removable disk, floppy drive, network drive. What should be the correct order and what should be enabled or disabled?
    Pls advise.
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  • Subhendu Sen
    @manojjoshi6587, make hard disk as first boot disk and then arrange rest of the device as your choice by pressing related function key at the boot time. This can be done to invoke bios setup. If you are not so comfortable, ask for an expert.
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  • ToddN2000
    Is this a new problem? Have there been any upgrades to the computer recently? I tend to keep by boot up in this order: CD ROM, Hard disk, Removable disk.
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  • manojjoshi6587
    What I did, changed the boot up order to removable disk as first and attached external hard drive through USB port to laptop and started the laptop and its worked. I could able to enter into windows and did back up all my imp data from C drive. Now I don't understand if my laptop hard disk is having any problem or its infected due to virus. But I think its better to use hard drive or CD ROM drive in first order for boot to enter in windows.
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  • Subhendu Sen
    That means, the laptop works on external hdd and where an OS is installed right ! Now the laptop could not start with its internal hdd, first of all take all necessary backups from your original internal hdd while you can boot through external hdd. Now try to re-install/ repair the OS on the internal hdd on the same drive but don't format it Just try to overwrite the OS with original/ licensed OS. After successful install/ repair (preferable method is repair) It may help you to boot directly from laptop.
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  • manojjoshi6587
    Yes I will try to re-install OS on the internal hdd on same drive. But how I am able to boot into windows since I have kept USB device as first in boot order and then HDD, CDROM, floppy disk, network drive though I am not attaching any external hard disc now while starting laptop. I am starting laptop as normal. 
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  • Subhendu Sen
    Sorry, I understood wrong, however, you have booted laptop from usb, that's fine. If you have successfully re-install the OS, now change the boot order as first boot: hdd, second boot: cd/dvd, third boot: usb and fourth boot: network drive (you can disable it if it creates problem) through BIOS setup, where boot sequence is there. However, this is vary from model/ manufacturer. See the user manual/ guidance which you got at the time of purchase. When start/ reboot must detach the usb/ flash drive from your laptop. But be careful to setup BIOS, if you are not so comfortable, contact with an expert.
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