bobkberg   895 pts.  |   Mar 22 2005  2:23PM GMT

Ok I’m going out on a limb here - since AS/400’s are not my area of expertise.

Can we assume that you mean that the VB script is waiting for data to be written on the same machine that the user is not able to start the logon session from?

Or do you mean that the VB script is waiting for data, but has logged in to the AS/400 with the same account data (name, password) that the user is trying from another machine?

In the second case, I’d check to see if the AS/400 allows for concurrent logins from the same user name (I’m clueless here).

In the first case, I’d wonder if it’s a case of an uncompleted transaction hanging.

You don’t specify how the failure occurs. Does the user logon simply hang? Is the attempt rejected? Does the logon process refuse to run? Have you done any sniffer looking to see if there’s any network traffic related to the effort?

Sorry to not be of much help - other than trying to point out that there’s a lot of information that you have not supplied.

Bob

cz80pj   0 pts.  |   Mar 23 2005  7:05AM GMT

Sorry, for the lack of information, but I am new to the group and my last question is still sitting out there. I thought I would simplify the question in hoping to get a response.

The problem that I am having is that I am using a newer version of Client Access V5R2. It seems to stack logon requests if there is a program running on the Client?s PC where it is reading a data queue that is coded to wait forever for data. The older version of Client Access works with no problems.

This is what I have notice going on with Client Access newer version. I have a batch VB program running on the Client’s PC. The data queue is on the AS/400 and connected using ODBC. The read in the VB program is coded, so that it will wait forever until data is inserted in the data queue. At this time I double click on the Icon that has been configured to sign me into an AS/400 secession?nothing happens. I did notice in my Task Manager that a PCSM.exe started, but I do not get the login screen. In addition, I can have multiple secession of AS/400 going on, on one PC at the same time.

When you double click on the AS/400 Icon to log into the AS/400, Client Access is firing off something to check for installed components (cwbAD_IsComponentInstalled). I notice this when performing a detail trace. I did not notice this happening in the older version of Client Access. When the batch program is running I do not see any checking for installed components being allowed to fire off. As soon as I cancel the batch program I will see my login screens display (1-n times clicking on the Icon).

How can I stop Client Access from checking for installed components.

Melenie   0 pts.  |   Mar 23 2005  7:42AM GMT

Hi, I was wondering what version of the client you are running? Client Access Express 4.5? What OS is it running on? Windows 98, XP? You may want to set up your emulation via IP address to the AS400 enstead of DNS. Also, check the security for your users on the AS400 to make sure they can (if you want them to) sign on to more than one device. I hope this helps.

cz80pj   0 pts.  |   Mar 23 2005  8:24AM GMT

I am using IBM iSeries Navigator Version 5 Release 2 (V5R2). The PC that I am currently testing with is XP. The emulation uses IP address and not DSN. The AS/400 allows multiple logons for a single user.

iSeries Access for Windows Properties
Path PC5250 emulator files
iSeries Access installation directory

Services
When to check is set to Never.

kholder   0 pts.  |   Mar 23 2005  10:46AM GMT

Client Access will check for updates until you change the “iSeries(Client) for Windows Properties”.

C:Documents and SettingsAll UsersStart MenuProgramsIBM iSeries Access for Windows

Service tab, When to check:

Change it to never if you do not want your users to update their PCs.

cz80pj   0 pts.  |   Mar 23 2005  11:29AM GMT

When the batch job is running I have gone to the command line was able to ping the address. Four replies TTL = 64.
The PC that I am testing with, and I have admin rights.

Following is a entry point trace:
10:09:13.63 AM Data Queues P=D94 T=E78 Entry=2B Type=API Exit cwbDQ_GetQueueAttr Exit rc=0
10:09:13.63 AM Data Queues P=D94 T=E78 Entry=0D Type=API Entry cwbDQ_GetOrder Entry
10:09:13.63 AM Data Queues P=D94 T=E78 Entry=0D Type=API Exit cwbDQ_GetOrder Exit rc=0
10:09:13.63 AM Data Queues P=D94 T=E78 Entry=13 Type=API Entry cwbDQ_GetMaxRecLen Entry
10:09:13.63 AM Data Queues P=D94 T=E78 Entry=13 Type=API Exit cwbDQ_GetMaxRecLen Exit rc=0
10:09:13.63 AM Data Queues P=D94 T=E78 Entry=05 Type=API Entry cwbDQ_DeleteAttr Entry
10:09:13.63 AM Data Queues P=D94 T=E78 Entry=05 Type=API Exit cwbDQ_DeleteAttr Exit rc=0
10:09:13.63 AM Data Queues P=D94 T=E78 Entry=17 Type=API Entry cwbDQ_CreateData Entry
10:09:13.63 AM Data Queues P=D94 T=E78 Entry=17 Type=API Exit cwbDQ_CreateData Exit rc=3
10:09:13.63 AM Data Queues P=D94 T=E78 Entry=31 Type=API Entry cwbDQ_SetDataAddr Entry
10:09:13.63 AM Data Queues P=D94 T=E78 Entry=31 Type=API Exit cwbDQ_SetDataAddr Exit rc=0
10:09:13.63 AM Data Queues P=D94 T=E78 Entry=1A Type=API Entry cwbDQ_SetSearchOrder Entry
10:09:13.63 AM Data Queues P=D94 T=E78 Entry=1A Type=API Exit cwbDQ_SetSearchOrder Exit rc=0
10:09:13.63 AM Data Queues P=D94 T=E78 Entry=1E Type=API Entry cwbDQ_SetKey Entry
10:09:13.64 AM Data Queues P=D94 T=E78 Entry=1E Type=API Exit cwbDQ_SetKey Exit rc=0
10:09:13.64 AM Data Queues P=D94 T=E78 Entry=2C Type=API Entry cwbDQ_Read Entry
10:09:13.64 AM Data Queues P=D94 T=E78 Entry=8C Type=SPI Entry
10:09:13.64 AM Data Queues P=D94 T=E78 Entry=81 Type=SPI Entry
10:09:13.64 AM Data Queues P=D94 T=E78 Entry=80 Type=SPI Entry
10:09:13.64 AM Data Queues P=D94 T=E78 Entry=80 Type=SPI Exit ….
10:09:13.64 AM Data Queues P=D94 T=E78 Entry=82 Type=SPI Entry

TheQuigs   0 pts.  |   Mar 24 2005  8:14AM GMT

You said the machine you’re running is on Windows XP. Is it Service Pack 2 by chance. There are a number of issues with SP2 which may need to be addressed. I don’t have the link handy right now, but you can search for the knowledgebase for information on it. Start at the iSeries Support home page at <a href="http://www-1.ibm.com/servers/eserver/support/iseries/index.html" title="http://www-1.ibm.com/servers/eserver/support/iseries/index.html" target="_blank">http://www-1.ibm.com/servers/eserver/sup…</a>

Then click on Technical databases and search the knowledgebase.

cz80pj   0 pts.  |   Mar 24 2005  1:40PM GMT

I contacted IBM today and requested help with this problem. They informed me that I had the base line service pack for V5R2 and before we could go forward I should load the current service pack. I loaded SI16136 service pack and retested. Great news…it now works. So IBM must have put a fix in that has resolved this problem. I want to thank all of you for your response on this problem.

superfreak   0 pts.  |   Mar 24 2005  2:20PM GMT

Figures.. It has been my experience that any time you load a newer version of CA onto a PC, always go up to the website and install the latest service pack. For some reason every “base” version has problems when it comes out. I expect that from Microsoft, not IBM!

TomLiotta   7410 pts.  |   Oct 20 2009  6:00AM GMT

For some reason every “base” version has problems when it comes out. I expect that from Microsoft, not IBM!

Should we assume that you could put out a cross-platform product that ran on every Windows XP setup without ever needing a fix? Service packs for XP, viruses, spyware, registry patches, anti-virus software, 3rd-party firewalls, a couple dozen PC manufacturers, who knows how many hardware peripheral vendors each with their own drivers (and updates), old PCs, old BIOS chips, home-built kits, misconfigured PCs, Windows networking,… how many factors?

It’s one thing to make a complex product work on a batch of PCs in a development lab. It’s another thing to keep it working on a few hundred million PCs of all types and configurations around the world.

I’m impressed that I rarely need to update my System i Access service packs. I doubt if I average as much as even twice during the service life of a release. How often is Windows updated in the same time? How often do I dare skip those updates?

Tom