CLIENT ACCESS v5r1m0 INSTALLATION PROBLEM

pts.
Tags:
I am trying to install Client Access V5R1M0 on my home PC so that I can use a VPN to the office. When I attempt to install, the first splash screen comes up & the install wizard makes it to 99% then it disappears off the screen, no messages. I am installing it on Windows XP Pro. I had web sphere installed, I uninstalled, thinking it might conflict. It still does not work. I have unabled my anti-virus & firewall during these attempts also. I installed other software to verify that it was not windows install wizard. Any ideas/solutions would be greatly appreciated.

Answer Wiki

Thanks. We'll let you know when a new response is added.

Off the top of my head I would make sure the network card is compatible with that particular VPN software…unfortunately I have never used it, but I know that Cisco VPN will bind to the network adapters…just a guess

Discuss This Question: 5  Replies

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
  • CiscoNetguy
    IF your client vpn software has it's own firewall you may experience this type of problem if you have not uninstalled your personal firewall software... the client vpn software needs to bind to the ip stack and even if you have disabled the software it still is bound to the stack... so try uninstalling the firewall software and rebooting ... then try installing ...
    0 pointsBadges:
    report
  • Wildthing
    Are you installing iSeries Access via the network or from a CD? If you are installing from the network, I would suggest that you create a CD with the latest service pack installed and try the install from the CD. The last step of iSeries Access install takes a long time. A second question would be - do you have a later version of iSeries Access (V5R2 or V5R3)? You may have some compatibility issues with XP Pro. You can run a newer client on your desktop with upgrading the host software.
    0 pointsBadges:
    report
  • Wildthing
    In my last reply the statement "You can run a newer client on your desktop with upgrading the host software." should have read "You can run a newer client on your desktop WITHOUT upgrading the host software."
    0 pointsBadges:
    report
  • Erniemac43
    I had the same symptoms on a Windows XP Pro today when I was not logged in as the Administrator. Logged off and back on as Administrator and Client Access installed with no problems. Good luck!
    0 pointsBadges:
    report
  • Bsfconsult
    Thanks for all your replies. Turns out I had a bad installation disk. Client Access is now up and running.
    0 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following