Thanks for your suggestion to check the printer name. The name I was using was "EPSON FX-880+ on Network", and there is something about this name that CA does not like. I changed the name to "EPSON FX-880+ and everything works fine. I thought it was the length, but I used another printer with a longer name with no problem. I thought it was the imbedded "+", but that wasn't it either. I am putting this down to one of those things we will learn when we get to heaven.