After changing it, ending the writer, varying device off/on, starting the writer, I now get a writer message — CPI404F “Problem with device LJ6PIP.” It’s not an *INQ message though. The printer status still needs to be cleared manually.

But at least I don’t have to reply. Maybe small, but it’s an improvement.

Tom

After this message appeared on the “UPS” computer screen, the network printer which is linked to both that PC and the PC which is running the AS-400 through client access began accepting spool files from the AS-400 again and printing them. The UPS PC prints documents to the same printer but those documents did not stop printing either in 2010, when we first saw this problem; or this last 2 weeks.

Makes sense, more or less. I’d certainly complain to IBM about it though.

Now if I can only track down why our “out of the box, standard setup” new HP printer is doing the same thing…

Tom

GO to Qsysopr, and place the cursor on the message, then press the F1 key.
Write down the MSGID, then press F9 and this screen will tell you who issues the message the sample below should be similar to what you see. The ‘From JOB, User,Number’ will itentify the job that sent the message. If you display the job log for that job you may get more information about the failure :

                            Display Message Details                             
                                                                                
 Message ID . . . . . . :   CPF1241       Severity . . . . . . . :   00         
 Date sent  . . . . . . :   06/08/10      Time sent  . . . . . . :   12:00:01   
 Message type . . . . . :   Completion                                          
 From . . . . . . . . . :   QSYSOPR       CCSID  . . . . . . . . :   65535      
                                                                                
 From job . . . . . . . . . . . :   AVLMANPWR                                   
   User . . . . . . . . . . . . :     QSYSOPR                                   
   Number . . . . . . . . . . . :     629021                                    
                                                                                
 From program . . . . . . . . . :   QWTMCEOJ                                    
                                                                                
 To message queue . . . . . . . :   QSYSOPR                                     
   Library  . . . . . . . . . . :     QSYS                                      
                                                                                
 Time sent  . . . . . . . . . . :   12:00:01.755672                             
                                                                                
                                                                                
                                                                         Bottom 
 Press Enter to continue.                                                       
                                                                                
 F1=Help   F3=Exit   F12=Cancel

Thanks Tom, this gives me a “better” fix for the time being………
I had hoped that maybe my normal Monday morning IPL would clear the error as this printer did actually work as we had hoped for 3 work days ……

                        Additional Message Information                        
                                                                              
Message ID . . . . . . :   CPA403D       Severity . . . . . . . :   99        
Message type . . . . . :   Inquiry                                            
Date sent  . . . . . . :   06/04/10      Time sent  . . . . . . :   13:39:31  
                                                                              
Message . . . . :   Operator action required on device LJ6PIP (C R).          
Cause . . . . . :   An error was detected on device LJ6PIP.  Look at the      
  printer to determine the cause of the problem.                              
Recovery  . . . :   Do one of the following and try the request again.        
Possible choices for replying to message . . . . . . . . . . . . . . . :      
  C -- Enter C to cancel the writer.                                          
  R -- Enter R to continue printing the file after the problem at the printer 
    has been corrected.                                                       
Technical description . . . . . . . . :   For more information, see your      
  printer's operator guide.                                                   
                                                                              
                                                                        Bottom
Type reply below, then press Enter.                                           
Reply  . . . .                                                                

In this case, it’s a HP P2035n that we recently started using. Every blasted spooled file that gets sent to it brings the message above. Neither ‘C’ nor ‘R’ helps, although ‘R’ at least gets us to the next spooled file — but only after walking over to the printer and pressing the Print button. (Replying ‘R’ before physically pressing Print doesn’t work.)

In short, I’m fighting the same problem. If I narrow down a solution, I’ll post it here. I’m sure it’s in the *DEVD, but haven’t hit the right combination yet.

Tom

Additional Message Information

Message ID . . . . . . : CPA403D Severity . . . . . . . : 99
Message type . . . . . : Inquiry
Date sent . . . . . . : 06/04/10 Time sent . . . . . . : 12:28:47

Message . . . . : Operator action required on device SHIPLASER (C R).
Cause . . . . . : An error was detected on device SHIPLASER. Look at the
printer to determine the cause of the problem.
Recovery . . . : Do one of the following and try the request again.
Possible choices for replying to message . . . . . . . . . . . . . . . :
C — Enter C to cancel the writer.
R — Enter R to continue printing the file after the problem at the printer
has been corrected.
Technical description . . . . . . . . : For more information, see your
printer’s operator guide.

Bottom
Reply . . . : R
Press Enter to continue.

If you respond, please try to include any message ID.

Tom