We use roaming profiles here to help us recreate the user profile the domain when we have to reformat an end user computer. What I have found is that when we do this the email account on the new machine is not automatic, the user cannot just open outlook and start working. All of the applications are reinstalled on the machine, since this includes Outlook 03 it has to be reconfigured on the new machine. This leads me to believe that roaming profiles copy things stored in the user profile, i.e. my docs, network printers, favorites, and some mapped drives but not applications.
Maybe when the user signed into another machine, they tried to open outlook and being that an email profile for the user had not been set up on the new machine they created a new email profile. The point I’m trying to make is that roaming profiles in my case don’t set up the email account automatically on a new machine that the end user has never logged into before.
I hope this helps you out, roaming profiles are neat but they can be a bandwidth hog and you need to make sure you have enought space and throughput for this. In our case we don’t that is why we just use them for new formats and then we end up deleting the roaming profile after the new computer is completely setup. This can be hazardous if the end user has a virus on his old machine and we then create a roaming profile, yep you guessed the virus can pull over with the roaming profile so be careful of this. Again I hope this helps you out as these are my experiences with roaming profiles.
Great insight to roaming users and the answer that you gave was… ummm, well it was… missing?
Can you edit and reactivate the red “x” account? If you can possible change the user name and get it reactivated, then you might be able to merge them at that time. Just a thought.