Cisco VPN not connecting

95 pts.
Tags:
Cisco VPN
Cisco VPN Error Messages
CVPN
VPN connection problem
VPN connectivity
Hello Friends.
I have a Laptop (HP Elitebook 6930) that has internet connection. Whenever I try to connect to my Company's Network through CVPN, it starts connecting and afterawhile it just brings up a prompt "NOT CONNECTED".
Please is anyone aware of this kind of error and how it can be fixed. 
Thanks for your help. 
Jennifer.

Answer Wiki

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Port 443 on the firewall, including Windows and you may have network security on your anti-virus application which needs to allow connections through port 443 as well.

One other issue I have seen with some types of connections, VZAccess for example, where there seems to be a DCHP lease issue of some sorts. It’s an odd problem and not really recurring to fully diagnose but I fix it by setting the IPv4 settings on the Cisco AnyConnect to automatically obtain IP and DNS information.

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  • RamseyB
    I hate Cisco VPN
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  • RamseyB
    Sorry, but check firewall settings at your home and have your techs check the port configuration for you client.
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  • Koohiisan
    When it does that for me (sits there 'connecting' forever), it is usually because I mistyped the password. So, yes, please verify with the IT personnel that the password you have is correct. Secondly, I would check firewall, etc, as I believe you will not get to the point of 'connecting' if the firewall is blocking you...but I could be wrong.
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