Cisco Unity Express Voice Mail/Auto Attendant

10 pts.
Tags:
Cisco Unified IP Phone
Cisco Unity Express
Hello, I am new to this call manager. Is there any way to get help for Cisco Unity Express Voice Mail/Auto Attendant I have problem when I call office connecting to Cisco Unity Express Voice Mail/Auto Attendant playing welcome greeting during this time if enter extension number it’s not recognizing after finish greeting its asking inter number, caller have to wait until welcome greeting has to finish. Its there any way welcome greeting accept number what caller dial? Or how to edit script or where I can download sample of scripts? Thanks Taher
ASKED: September 26, 2008  1:55 PM
UPDATED: April 27, 2010  4:18 PM

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Have a look at these documents on the cisco website, maybe you can find what you need there.

<a href=”http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_1/administration/guide/voicemail/cfg_tsk.html”>Cisco Unity Express 3.1 Voice-Mail and Auto-Attendant CLI Administrator Guide</a>
<a href=”http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_configuration_example09186a00803f82eb.shtml#scriptedit”>Configure and Manage the Cisco Unity Express System Auto Attendant</a>

Good luck.

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  • Templarvisonz
    I have been having the same problem with our auto-attendant on our unity server. thanks for the link. this information was very helpful to myself. JB
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