Cisco Router 2801 loads in ROMMON mode

10 pts.
Tags:
Cisco 2801
Cisco Routers
Router Troubleshooting
Hello There, basically i have a router Cisco 2801 when i turn it ON then it load and come to the ROMMON mode and giving the following error. " %C3600-3-SLOTS: Number of slots in chassis is undefined. %SMC-2-BAD_ID_HW: Failed Identification Test in 0/-1/-1 [1/0] The module in 0/-1/-1 in this router may not be a genuine Cisco product. Cisco warranties and support programs only apply to genuine Cisco products. If Cisco determines that your insertion of non-Cisco memory, WIC cards, AIM cards, Network Modules, SPA cards, GBICs or other modules into a Cisco product is the cause of a support issue, Cisco may deny support under your warranty or under a Cisco support program such as SmartNet." in addition i have been updated the new IOS in it but problem is same. therefore any body have idea what is the suspected fault. Ahmer Ghafoor[!-- google_ad_section_end --]

Software/Hardware used:
Router 2801

Answer Wiki

Thanks. We'll let you know when a new response is added.

When ever a router or Switch boots its does POST “power on self test” which basically looks for the hardware details, and test all the modules installed. the moment the router detects some thing wrong with the hardware it boots into the ROMMON mode.

Cheers

Yasir

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  • Timmoz
    I've got almost the same problem: %SMC-2-BAD_ID_HW: Failed Identification Test in 0/-1/-1 [7 /0] The module in 0/-1/-1 in this router may not be a genuine Cisco product. Cisco warranties and support programs only apply to genuine Cisco products. If Cisco determines that your insertion of non-Cisco memory, WIC cards, AIM cards, Network Modules, SPA cards, GBICs or other modules into a Cisco product is the cause of a support issue, Cisco may deny support under your warranty or under a Cisco support program such as SmartNet. I think it has something to do with the router cookie, but i'm not sure what is wrong and don't know how to fix it (jet?).
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  • Hky
    %PLATFORM-SCC-2-BAD_ID_HW Failed Identification Test in [chars] [[dec]/[dec]] The module in [chars] in this router may not be a genuine Cisco product. Cisco warranties and support programs only apply to genuine Cisco products. If Cisco determines that your insertion of non-Cisco SPA cards or other modules into a Cisco product is the cause of a support issue, Cisco may deny support under your warranty or under a Cisco support program such as SmartNet. Explanation 'Hardware in the specified location could not be identified as a genuine Cisco product' Recommended Action 'Contact TAC' Error Message %PLATFORM-SCC-2-FAILED_ID_HW Failed Identification Test in [chars] [[dec]/[dec]] Explanation 'There was a problem while identifying Hardware in the specified location.' Recommended Action 'Contact TAC'
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  • Dineshin2000
    rommon>reset and reload
    10 pointsBadges:
    report

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