SAP Changing text editor

5 pts.
Tags:
SAP
Have you ever had a problem when changing text, that you couldn't change the text editor? I have a user that on her computer that she can't change the text editor to the word format - she recieves invalid template. Interesting it must be machine specific because I can change the editor on my computer, but when I log onto her machine I can't Any help would be greatly appreciated.

Software/Hardware used:
SAP

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