Changing RealVNC 4.5 username alert

55 pts.
Tags:
Backup and recovery software; Windows Server 2003
RDP
RealVNC
RealVNC 4.5
VPS
Our company use server 2003. Our members are logging onto a VPS using RDP. We are logging on with RealVNC 4.5. Whenever we logon to the VPS with VNC, and a member is in RDP, an alert comes up that says "(anonymous) has logged in." We don't want to be seen as anonymous since we are only providing technical support and don't want our members to get scared that someone might be hacking their account. Any suggestions on how to change that?

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What I have found, when researching this issue for myself, is that, in order to see a username other than “anonymous” in RealVNC, you have to change the authentication type on the client side (vnc server side) to use “Windows Password” instead of “VNC Password”.

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