Can’t send or delete two e-mails in Outlook 2003

5 pts.
Tags:
Microsoft Outlook
Microsoft Outlook 2003
Outlook 2003 email
Outlook 2003 error messages
We've got Outlook 2003, SP1. I was sending e-mails, each with 10 attached photos. The first 4 worked. But the 5th & 6th got "jammed(?)." Two days later, they still haven't gone out. Nor can I send other mail from that account. And if I try to delete them, the error message says, "Can't open this item. Microsoft has already begun transmitting this message." Or if I try also holding down the Shift key, I get the error message, "This item could not be deleted. It was either moved, or already deleted, or access was denied." How can I actually delete these emails? Thanks

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First things first – turn outlooks offline feature on. This will stop outlook from attempting to send and receive emails.

Next move the offending 2 messages from the outbox to a temporary folder.

You can now hit send and recieve and have all you new email flow in.

Next move one of the problematic emails to the outbox and try to do a send and recieve.

If it works move the other one as well and do the same thing.

If not delete the ones that are giving you an issue.

Turn Outlook back to Online.

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