Can’t send in Russian Characters

Tags:
Character encoding
Domino 6
I have a user who used to send emails by Russian when she was using the Web Client, since she started using the Notes Client, when she sends an email in Russian, the email is not correctly received by the other side. When she tried sending to GMAIL or to another domain using Notes, it went fine. But some times, the destinations receive unreadable emails. Any idea why ?

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