Home > IT Answers > Exchange > Can’t reply to an e-mail
Billykel
5 pts.
 Can’t reply to an e-mail
Outlook, Outlook 2003, Outlook error messages, Outlook send/receive
Strange problem here: we running Outlook 2003 and there's one user with a unique problem. He can email my boss who uses AOL email and my boss can receive it with no problem but when he tries to reply he gets the following message: Diagnostic-Code: SMTP; 550 5.7.1 n53DbCwM005305 This message does not comply with required standards. It also says "Your e-mail is being returned to you because there was a problem with its delivery. The address which was undeliverable is listed in the section labeled: "----- The following addresses had permanent fatal errors -----". Mind you this is replying to the original message.

Software/Hardware used:
ASKED: June 3, 2009  2:22 PM
UPDATED: January 17, 2012  12:00 AM
RELATED QUESTIONS
Answer Wiki:
Please check below link and try to solve this , think so its a issue with AOL message system.. http://postmaster.aol.com/trouble/mailer.html
Last Wiki Answer Submitted:  June 4, 2009  1:53 pm  by  2003   25 pts.
All Answer Wiki Contributors:  2003   25 pts.
To see all answers submitted to the Answer Wiki: View Answer History.


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I have sent 4 messages to a friend today. She replied to each one but I never received the reply. Finally, she called me on the phone to let me know she could not reply to my messages. She has her e-mail setup on aol.com and is running Windows XP. I am sending from Windows mail on Windows 7. What is the problem?

Gideon1
 10 pts.