Can’t reply or forward messages in Outlook Express 6.0

25 pts.
Tags:
Outlook Express 6
Outlook Express Error
Outlook Forwarding
Outlook Reply All
Windows XP administration
I can receive email and send new messages but I can't forward or reply to messages.  I've tried all kinds of suggestions.  Yes I have the right ports, the right SMTP, etc., I've reloaded dlls, etc.  This happened after my HD crashed and I reloaded the manufacturers recovery disk and all the 200 plus XP upgrades that ocurred since.

Software/Hardware used:
XP and Outlook Express 6

Answer Wiki

Thanks. We'll let you know when a new response is added.

I bumped into this a few months ago with a client. To fix it –

1) Disable (temporarily) outbound email checking in antivirus software (you will turn this back on when you have confirmed a solution was found).

2) Delete (or move) the messages in the SENT box. Deleted and recreate the box. Compact and tried again. This might fix it. If it does not, check option #3 (which was the problem in my experience).

3) The owner in my case had made the folders to store email history as sub-folders in the inbox. Make new subfolders under local folders to do a gross sort, then moved all of the history folders into them. Run compress again.

Let us know if this works.

Discuss This Question: 3  Replies

 
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  • Franknca
    Dee: Thanks for the suggestion but they didn't work. I disabled the anti-virus for outgoing messages but it still wouldn't allow forwards or replies to send. I started with an empty Outlook Express sent file as I had to reinstall all my software due to my C drive failing. All the folders in the inbox were also new. What really baffles me is that I can send new messages and receive email but can't reply or forward. In order to do either of those functions, I have to make a new message and then copy and paste the content of what I'm trying to send to look like a replied or forwarded message. The extra steps are a pain. Frank
    25 pointsBadges:
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  • Franknca
    OK, going to try this again as I don't see a reply button and my first attempt didn't seem to make it. Dee: Thanks for the suggestion but they didn't work. I disabled the anti-virus for outgoing messages but it still wouldn't allow forwards or replies to send. I started with an empty Outlook Express sent file as I had to reinstall all my software due to my C drive failing. All the folders in the inbox were also new. What really baffles me is that I can send new messages and receive email but can't reply or forward. In order to do either of those functions, I have to make a new message and then copy and paste the content of what I'm trying to send to look like a replied or forwarded message. The extra steps are a pain. Frank
    25 pointsBadges:
    report
  • scoutlou
    I am forced to group Outlook mesages by conversation in order to forward them. If I group by date, from, subject or size the option is not there to forward the message. On the Right side go to Arrange by and select group by conversation. I hate to group by conversation because it is to confusing to read the whole group and sometimes when you forward a message, another message from another group is attached which could prove embarasing. And also when you receive a new message that is related, it is sometimes missed because it is hidden in the group conversation mess.
    10 pointsBadges:
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