Can’t receive email notification from (Microsoft Operations Manager) MOM Server 2005

90 pts.
Tags:
Email notification
Microsoft Operations Manager
MOM Server
Windows Server 2003 R2
Windows Server 2003 SP2
Hi,

I'm a real newbie with MOM 2005 and I'm tasked to set up a notification that whenever Server A has been restarted or is down it should send an email automatically to an identified notification group.

 So this is what I've done so far:

(a) I've used the guideline from Microsoft http://support.microsoft.com/kb/920736 (no luck)

(2) I can see in the Operator Console that the Event Rules and Alert rules that I've already created is indeed working since they are grouped correctly and receiving the results of the criteria that I set. But no email notification. So can you please help me with this.

I've been using the Internally Generated Event as the provider, source is Microsoft Operations Manager with event ID 21209 and 6006 as well (or am I also using the incorrect event ID?)and I don't suppress duplicate alerts. I've restarted the server multiple times to check if it will work but no avail. Good thing Server A is not yet in production.

Can you please walk me through with the things that I need to check. I'm sure that I'm missing something. Thanks so much in advance.



Software/Hardware used:
MOM 2005, Windows Server 2003 R2 SP2
ASKED: August 11, 2010  7:22 AM
UPDATED: August 11, 2010  4:37 PM

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Thanks. We'll let you know when a new response is added.

What are you using for the SMTP server and does it allow this server to relay? Something to check…

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