Comments on: Can’t log into Symantec Management Console after making Windows Server 2003 a domain controller

By: dn

dn — Wed, 24 Dec 2008 19:22:07 +0000

So TheMooseRI what did you do in the IIS configuration on the server to make it work?

By: pressler2904

pressler2904 — Wed, 24 Dec 2008 16:12:29 +0000

Attn: TheMooseRI:

What is/was the resolution for your issue?

By: themooseri

themooseri — Tue, 23 Dec 2008 16:36:13 +0000

I had a similar issue with Symantec Endpoint Portection 11.0.xxxx. I am also running the management console on a Windows 2003 Domain Controller. The issue was directly related to the IIS configuration on the server. The first page in the console would load OK, but all the other pages such as the reporting console would return a blank screen.

By: IT Knowledge Exchange Community Update for 12/23/08 - ITKE Community Blog

IT Knowledge Exchange Community Update for 12/23/08 - ITKE Community Blog — Tue, 23 Dec 2008 15:55:30 +0000

[...] >> Can’t log into Symantec Management Console after making Windows Server 2003 a domain controlle… [...]

By: dn

dn — Fri, 19 Dec 2008 23:42:07 +0000

Yes, the server was promoted to a DC and the network administrator did use the admin account login. The network administrator finally got it to the point where she can now log into the symantec management console, but now we receive the error message unable to communicate with report components. All we are able to do is view the different groups of PCs but can’t view any reports and policies. I printed out some solutions from symantec website regarding the report error message for her to try and she said she tried those (i.e. iis), the one thing she did not try has to do the GP which she is hesitant to do anything with. Your help is greatly appreciated.

By: IT Knowledge Exchange Community Update for 12/18/08 - ITKE Community Blog

IT Knowledge Exchange Community Update for 12/18/08 - ITKE Community Blog — Fri, 19 Dec 2008 19:15:42 +0000

[...] >> Can’t log into Symantec Management Console after making Windows Server 2003 a domain controlle… [...]

By: dwiebesick

dwiebesick — Thu, 18 Dec 2008 19:50:22 +0000

Was the Symantec Console on the server you promoted to a DC? If so, what was the account you used to logon to Symantec? I guess is you were using a local account, like the administrator which is no longer available once you promoted the server.

Let us know more information or you will have to contact Symantec like Technochic suggested.