Can’t log into Symantec Management Console after making Windows Server 2003 a domain controller

25 pts.
Tags:
Domain Controller
Symantec Endpoint
Symantec Management Console
Symantec Multi-tier Protection
Windows Server 2003
We use symantec endpoint multi-tier version 11.0.2, recently made a win2003 a domain controller, now get cannot connect when logging into Symantec web console.

Answer Wiki

Thanks. We'll let you know when a new response is added.

TheMooseRI | Dec 23 2008 4:36PM GMT

I had a similar issue with Symantec Endpoint Portection 11.0.xxxx. I am also running the management console on a Windows 2003 Domain Controller. The issue was directly related to the IIS configuration on the server. The first page in the console would load OK, but all the other pages such as the reporting console would return a blank screen.

Discuss This Question: 7  Replies

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
  • Dwiebesick
    Was the Symantec Console on the server you promoted to a DC? If so, what was the account you used to logon to Symantec? I guess is you were using a local account, like the administrator which is no longer available once you promoted the server. Let us know more information or you will have to contact Symantec like Technochic suggested.
    2,235 pointsBadges:
    report
  • Dn
    [...] >> Can’t log into Symantec Management Console after making Windows Server 2003 a domain controlle... [...]
    0 pointsBadges:
    report
  • Dn
    Yes, the server was promoted to a DC and the network administrator did use the admin account login. The network administrator finally got it to the point where she can now log into the symantec management console, but now we receive the error message unable to communicate with report components. All we are able to do is view the different groups of PCs but can't view any reports and policies. I printed out some solutions from symantec website regarding the report error message for her to try and she said she tried those (i.e. iis), the one thing she did not try has to do the GP which she is hesitant to do anything with. Your help is greatly appreciated.
    25 pointsBadges:
    report
  • Dn
    [...] >> Can’t log into Symantec Management Console after making Windows Server 2003 a domain controlle... [...]
    0 pointsBadges:
    report
  • TheMooseRI
    I had a similar issue with Symantec Endpoint Portection 11.0.xxxx. I am also running the management console on a Windows 2003 Domain Controller. The issue was directly related to the IIS configuration on the server. The first page in the console would load OK, but all the other pages such as the reporting console would return a blank screen.
    15 pointsBadges:
    report
  • Pressler2904
    Attn: TheMooseRI: What is/was the resolution for your issue?
    2,190 pointsBadges:
    report
  • Dn
    So TheMooseRI what did you do in the IIS configuration on the server to make it work?
    25 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following