Can’t install printer
Hi,
I am attempting to install an HP Laserjet 1320 pcl 6 printer, connecting to the pc using a USB
cable, the PC is running Windows XP.
When I launch the installation program from the CD and begin the driver installation, I get a
Windows error message which reads:
Cannot Install this Hardware
There was a problem installing this hardware:
hp LaserJet 1320 PCL 6
An error occurred during the installation of this device
The file or directory is corrupted and unreadable
I get the same error message when I use the drivers downloaded from the HP website.
I have deleted the printer from Device Manager, but when reinstalling it, I get the same error.
If I connect the PC to another printer on our network (another HP 1320) and install it as a network printer, then the installation appears fine. But when trying to print, I get an error
message which states:
Windows cannot print due to a problem with the current printer setup. Try one or more of the following:
*Check the printer by printing a test page from windows
*Make sure the printer is turned on and online
*Reinstall the printer driver
Any ideas?
thanks, Nick
Software/Hardware used:
Software/Hardware used:
ASKED:
November 5, 2007 4:05 PM
UPDATED:
November 8, 2007 10:25 AM
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Answer Wiki:
Dear
Remove usb driver and printer driver after that just add INF files from disk which is necessary for the printer dont run full setup from CD. I am sure this will help u out
To see all answers submitted to the Answer Wiki: View Answer History.
I have discovered that I can install other models of printer, it is only the HP 1320 that causes this error.