Question

Can't install printer

Windows, Windows XP, Printers, Printing, Hardware, Hardware devices

Hi,

I am attempting to install an HP Laserjet 1320 pcl 6 printer, connecting to the pc using a USB
cable, the PC is running Windows XP.

When I launch the installation program from the CD and begin the driver installation, I get a
Windows error message which reads:

Cannot Install this Hardware
There was a problem installing this hardware:
hp LaserJet 1320 PCL 6
An error occurred during the installation of this device
The file or directory is corrupted and unreadable

I get the same error message when I use the drivers downloaded from the HP website.

I have deleted the printer from Device Manager, but when reinstalling it, I get the same error.

If I connect the PC to another printer on our network (another HP 1320) and install it as a network printer, then the installation appears fine. But when trying to print, I get an error
message which states:

Windows cannot print due to a problem with the current printer setup. Try one or more of the following:
*Check the printer by printing a test page from windows
*Make sure the printer is turned on and online
*Reinstall the printer driver

Any ideas?

thanks, Nick

Dear

Remove usb driver and printer driver after that just add INF files from disk which is necessary for the printer dont run full setup from CD. I am sure this will help u out