Can’t install printer

65 pts.
Tags:
Hardware
Hardware devices
Printers
Printing
Windows
Windows XP
Hi, I am attempting to install an HP Laserjet 1320 pcl 6 printer, connecting to the pc using a USB cable, the PC is running Windows XP. When I launch the installation program from the CD and begin the driver installation, I get a Windows error message which reads: Cannot Install this Hardware There was a problem installing this hardware: hp LaserJet 1320 PCL 6 An error occurred during the installation of this device The file or directory is corrupted and unreadable I get the same error message when I use the drivers downloaded from the HP website. I have deleted the printer from Device Manager, but when reinstalling it, I get the same error. If I connect the PC to another printer on our network (another HP 1320) and install it as a network printer, then the installation appears fine. But when trying to print, I get an error message which states: Windows cannot print due to a problem with the current printer setup. Try one or more of the following: *Check the printer by printing a test page from windows *Make sure the printer is turned on and online *Reinstall the printer driver Any ideas? thanks, Nick
ASKED: November 5, 2007  4:05 PM
UPDATED: November 8, 2007  10:25 AM

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Dear

Remove usb driver and printer driver after that just add INF files from disk which is necessary for the printer dont run full setup from CD. I am sure this will help u out

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  • Nickc1976
    I have discovered that I can install other models of printer, it is only the HP 1320 that causes this error.
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  • Nickc1976
    [...] There was a problem ... same error message when I use the drivers downloaded from the HP ...http://itknowledgeexchange.techtarget.com/itanswers/cant-install-printer/LABELS SOFTWARE FREE: Interested in Fuel tax software? Right place ...Some spyware protection of the [...]
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