cant connect laptop to domain

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hi, weve had a new laptop delivered and for some reason it wont connect to the domian. everything is set up corectly (the same as the other machines) but it just wont connect. When i try to log in it says "the system could not log you on because the domain is not available" Im at aloss as to why the its not working. Can anybody shed any light to this. Appreciate all help Thanks Andy
ASKED: June 17, 2005  5:16 AM
UPDATED: June 17, 2005  7:49 PM

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This is usually an IP addressing/connectivity issue. Is your laptop picking up an IP from DHCP or are you manually configuring it? Does ipconfig /all bring up a 169 address (Microsoft default) for the NIC? Is the gateway & subnet mask correct? If you are disconnected from the network and you want to log on with the network credentials you must ensure the machine is caching credentials and you have logged on before with the network connected. This setting is in security settings/local policies/security options/interactive logon.

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  • Mintun
    Not to sound too simplistic, but if it's XP - the firsdt thing I do is make sure the XP Firewall is off. Other than that, I'm not sure.
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  • Altaanc
    Is this WIN XP Professional? If it is then the easy thing is to remove the laptop from the domain - by making it a member of a workgroup in the Network Setup. Then after it asks you for a usename and password authorized to remove and add computers and users to a domain it will remove the laptop from the domain and your laptop will be a member of the local workgroup. Of course it will ask you to reboot the laptop. After it reboots then go into the setup and then take it off the local workgroup and make the laptop a part of the domain again. I have had the same problem many times before and this process always works. Hope it helps you out. Let us know what happens.
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  • Imazing
    If what everyone else says doesn't work you can try slowing the network card speed down to 10 Mbs Half duplex.
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  • Andy11983
    Hi, i managed to get it to work now which was really strange!!! i removed it from the domain and added it back again several times, when it was added to the domain it would only let me log on once, i then logged off and tried t log on in again and it would say the domain controller was unavailable which was rubbish as th emachine next to had no problems. Eventually i got so p****d off with it i switch it off and left it while i went for dinner came back an hour later and sitched it on adn voila!! Thanks for everyones help its was greatly appreciated. by the way it was win xp pro Thanks Andy
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  • Sonyfreek
    Were you possibly trying to change the machine name at the same time as adding it to the domain? That causes problems because XP will essentially register the computer with the security principals of the previous computer name, not of the newly changed name. A review of your logs would probably lead to the answer. Go to www.eventid.net to and enter any unusual errors to see if it likely caused the problem. SF
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