can’t access sametime

210 pts.
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IBM Lotus SameTime
hi, i have a few users whereby when they switch to chinese typing , they will be auto dissconnect from sametime.When i asked the user to restart pc , they can successfully logon to sametime but when they switch to chinese typing again, they again being disconnect from sametime. Is there any workaround to resolved this problem. Pls help . Thanks!

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