Can\’t access AS/400 shares from Windows 7 machine

15 pts.
Tags:
Windows 7 UNC path As/400

I have a user who is trying to access AS/400 shares from his new Windows 7 machine. he can access the AS/400 shares from his old Windows XP machine without a problem. It is not the user. We have tried other user with AS/400 access on this new machine and nobody can access the AS/400 shares through Windows. The user can access the AS/400 through Operations Navigator on his new machine. He can ping the AS/400 and the IP address is resolved, so it is not a DNS issue. When he does a Start | Run | \AS400ServerName he gets a Network Error windows which says Windows cannot access \AS400ServerName I am at a loss. We have numerous Windows 7 machines that access the AS/400 therough a UNC path. I am not sure what is different about this machine. Maybe a service that needs to be running that isn't. I oculdn't find one, but I am at a loss.

Any ideas?

Thanks, Brian



Software/Hardware used:
Windows 7 and iSeries Access 6.1
ASKED: September 5, 2012  7:39 PM

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  • TomLiotta
    If other Win7 systems can access your iSeries through Windows Explorer and the same actions do not work on this Win7 PC, it is the route, or the PC, or the user.   The iSeries Access product is not related to the problem; it has nothing to do with connections through Windows Explorer or Windows Networking. It's actually working fine apparently. If the product was totally removed from every PC, the results should be exactly the same. (Well, except for the ability to connect via Ops Nav, etc., of course.)   So, the first place to look is whether this is a workgroup or domain PC, and if it's the same workgroup/domain as your NetServer is configured to be in. Then, if it is, look for any Windows share in that workgroup/domain that is visible to the problem PC, to a working PC and to your AS/400 (through the /QNTC file system).   Post results back here.   Tom
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  • BigKat
    also, can that user access the share from one of the other Win7 PCs that are able to do so.  If he/she can, then you have eliminated the user as the problem.
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