A customer lost power unexpectedly. They re-IPLed the system and two of the printers will not come back on line. They are both Class *VRT and one is model *HP4 and the other is blank. Even though they are not active they are showing Job Number QCMNARB03. If I vary them off, turn off the power and try to vary them back on they go to status Vary On Pending and will not go active. Somebody had suggested in one of the listings to change INACTTMR(*NOMAX). I tried this and the message displayed that the printer had to be set up as *Local to use this parameter. Any suggestions.
June 23, 2009 7:46 PM
June 24, 2009 3:05 PM