Cannot Save Attachment in Outlook 2003

5 pts.
Tags:
Exchange 2010
Microsoft Outlook 2003
Windows Server 2008 R2
Windows Server 2008 R2 Networking
We are experiencing problems when users are trying to save email attachments to desktop and network locations. When ever it is attempted ie. right click and save as, it comes back with 'cannot save attachment'. However, when you drag and drop the attachments or open to view them directly from the email you can save them with no problem. We have tried a number of things and we had success on our own systems when we set up a test user and switched off folder redirection. When we did this, we could save attachments by right clicking and selecting save as with no problems until we switched folder redirection back on. Just a little background info, the mail server is running Windows Server 2008 R2 standard and Exchange 2010

Software/Hardware used:
Windows Server 2008 R2 Standard and MS Exchange 2010

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Check the permissions on the area you are saving to. Does the file get flagged with a Blocked attribute because it has been sent through email. That could be preventing the save as action

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  • carlosdl
    Yes it sounds like a permissions issue, maybe on the location where the folders are being redirected to.
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