Cannot Print via Network

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Hewlett-Packard
Networking
I have several HP networked printers. I install the printers as local printers with the latest drivers. They all have fixed IP addresses. I can ping them and connect to them via HTTP and make changes from the browser interface. Yet, some will print and some will not. I'm running Windows XP SP2.

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If you gave them ip addresses, you should not install them as local printers but as network printers. You can us the HP Network Printer Wizard ( do a search for it on HP website and downlaod it ), it will help you find all network printers in your LAN and install them. Hope this will help. Good luck.

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  • Stephang
    I should have stated that I am *not* using a print server but rather attaching each computer directly to the printer via the network. When you do that, it is correct to install it as a local printer.
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  • Itspec
    You seem to be contradicting yourself here and are missing some other info. I take it your goal is networked printing.. what is your printing system based on, queue based, IPP, printing directo to IP, NDPS??? It seems that you have your printers networked via the JETDIRECT cards, now you have to set up the printing side of things... depending on what print system you're using on your network. HP has a JETADMIN or WEB JETADMIN utility to allow for configuration, or you may need to use your own tool for instance, say, if you're using Novell NDPS system.
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  • Jpagel
    Clarification is needed here...are the printers IP based printers, where they are standalone and NOT hooked DIRECTLY to a machine via LPT or USB...or is the printers hooked directly to the machine and then Shared...if they are standalone and NOT hooked DIRECTlY to any machine then yes they will have to be installed as Network Printers, or locally with a NEW TCP/IP printer on each machine...
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  • Jpagel
    not new TCP/IP "printer" but TCP/IP Printer Port
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  • Itspec
    If your HP printers are 'n' models then they most likely have JET DIRECT cards in them, the HP JET DIRECT "IS" the printer server :)
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  • Rjournitz574
    The following is for Windows NT and above. If your printers are using HP Jet Direct NIC cards the process for users connecting to them should be fairly simple. First determine the IP address you want to have for the printer(s). Next determine if that address is local, meaning same subnet, as all your users. If any of the users are on different subnets make sure you specify a Gateway address on the HP printers else the printer can not route back to the user. Next on each users computer execute the Add Printer Wizard. When you get to the screen that asks Local or Network Printer make sure you have the radial button for Local Printer checked and uncheck the Automatically detect and install my Plug and Play printer then click the Next button. On the Select the Printer Port screen click in the radial button for Create a new port and in the Type box choose Standard TCP/IP Port and click next. This will start the Welcome to the Add Standard TCP/IP Printer Port Wizard for you. Click next on the initial window. Type the IP address you assigned per each printer in the Printer Name or IP address box. As an example assume you used 192.168.001.250 as on of your printer addresses. What you type in the box would be 192.168.1.250. Follow the remaining instructions per window. You may need the print driver CD to complete each install. Hope this does it for you. Randy
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  • Joelsplace
    I've had your problem on a 4100TN before and had to do a hard reset on the printer to cure it even though it would ping and all the settings looked correct. Try the hard reset and then don't change anything on the printer you don't have to. Just input the IP address info. I would like for someone here to tell me how to install an IP printer with "Add Printer" and selecting "Network Printer". It won't work - you have to select "Local Printer" and then add an IP port to print to.
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  • Aclark95
    When using the TCP/IP port , you need to set the printer IP and also set the gateway on the printer to match your gateway of your network. If the gateway is not set you will not print. Hope this helps....
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  • Stephang
    Randy - Thanks for the detailed reply. I have been doing exactly as you stated. The problem is that one printer works just fine and the other will not print. It would seem the answer must lie in the printers' TCP/IP configs yet they appear to be the same. I'm going to try a hard reset on the recalcitrant printer and reconfigure it.
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  • Zenith17295
    is Your firewall on, then set a exeption for the ip`s
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  • BigBadDen
    Verify if the printer's driver port is set to raw under the printer's portsconfigure ports. If it is LPR you will need to add the queue name. Another option is to add print services for unix from the add/remove windows components. This allows you to set up the local printer port with IP and hostame rather easily.
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