Cannot log into tablet

15 pts.
Tags:
Security
Tablet
My daughter cannot remember the dots to join for the security to get into the tablet. How can I access it?

Answer Wiki

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After 5 failed attempts you will be locked out for 30 seconds.  When that happens, a “forgot pattern” button will appear on the screen.

If you tap that button, the system will ask you to log in to the Google account associated with the tablet.  Just enter the right credentials and you will have the chance to define a new pattern, after which you will have normal access to the device again.

Discuss This Question: 3  Replies

 
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  • Michael Tidmarsh
    Welcome to ITKE, philipstuart! Can you tell us what type of tablet you're using?
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  • philipstuart
    yes it is @TAB 7 inch quad core 16gig jelly bean android4.2 Thanks
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  • ToddN2000
    How long has she had the tablet? If it's still new and has not done a lot with  it, as a last resort you may want to do a factory reset/refresh. It's probably outlined in your manual
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