Cannot connect pc to the internet
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Carolit
5 pts.
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Q:
Cannot connect pc to the internet
Network connectivity, Internet access
I cannot connect my pc to the internet though it's connected to the network. It was connected all along and suddenly I cannot browse. It tells me page cannot be displaced whenever I try to open any browser. The cables are connected the ip address is correct. I cannot ping the machine from any other, it times out. What could be happening? Carol
ASKED: May 13 2008  10:32 AM GMT
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Dr-m
15 pts.
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Hi Carol,

Is that OS is Windows XP? If so, try to check local Area Connection is Enable r not. To do this u need to open Control Panel -->Network Connections , Right click on Local Area Connection. U can see Disable option if it is enable, r else u can see Enable if it is Disable.

And also make sure that DNS server ip addresse, Default gateway adress are correct. U can able to ping the Gateway.

U can get this info by simply typing ipconfig/all at the command prompt.

If ur accessing the internet through proxy server, ensure that proxy server ip address is correct and u can able to communicate with the server.

I hope this will work for u... If u have any concerns pls let me know..

Thanks
Vlvpk

additional from me

If your OS is 98, try to check TCP/IP in Control Panel --> Network Adapter. If there TCP/IP more than 1 you can delete TCP/IP adapter.

BR,
dundee...
Last Answered: May 14 2008  9:59 AM GMT by Dr-m   15 pts.
Latest Contributors: Vlvpk   790 pts.
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Labnuke99   26290 pts.  |   May 13 2008  12:13PM GMT

To see if the local IP stack is working try the following:

Click Start
Run
CMD (press enter)
at the command prompt: ping 127.0.0.1
If you get a response, then the local IP stack is working.

You can then ping your local IP address. You find out what this is by typing: ipconfig at the command window again. Look for the Ethernet adapter Local Area Connection item. Note the IP address shown. At the same command line, type ping <address of local adapter> if this works then go out the next step along the path. Ping the Default Gateway address that is shown on that same ethernet adapter. If that responds, then all should be ok. If it does not, check your cabling. Restart the computer. Retry the same process. If that does not resolve the problem, run a repair on the local area connection to release & renew the address.

For additional troubleshooting tips see these links:
Link1
Link2

 
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