Unfortunately, when a device won't accept our credentials, our only option is to reset the device to factory settings. This usually means unplugging the device. Plugging the power back in and holding the reset button for at least 15 seconds. Once this is successful, you will be able to access the default settings on it's default IP address, and you will have to reconfigure security and the like. Hope this helps! -Schmidtw *********************************************************** From the command line "show ip access-list" will output all the access-list information. If you know the name of the access-list you are looking for then "show ip access-list <i>name</i>" will output just the ACL you are looking for. At any time on the command line entering "?" will provide a list of command line options. Good luck! ------------------------ There may be other credentials enabled for web access. Check the config for level 15 access and that http is enabled.

Unfortunately, when a device won't accept our credentials, our only option is to reset the device to factory settings. This usually means unplugging the device. Plugging the power back in and holding the reset button for at least 15 seconds. Once this is successful, you will be able to access the default settings on it's default IP address, and you will have to reconfigure security and the like. Hope this helps! -Schmidtw *********************************************************** From the command line "show ip access-list" will output all the access-list information. If you know the name of the access-list you are looking for then "show ip access-list <i>name</i>" will output just the ACL you are looking for. At any time on the command line entering "?" will provide a list of command line options. Good luck! ------------------------ There may be other credentials enabled for web access. Check the config for level 15 access and that http is enabled.