Can send emails externally but cannot receive external mail

5 pts.
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Microsoft Exchange 2010
Microsoft Exchange errors
Hi, I'm an IT tech, and two users have additional mailboxes for finance and audits. These mailboxes can receive internal mails, but cannot receive external mails. We are using Exchange 2010. I have tried to telnet the server and port 25 is not opened.

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Check external email filtering services (Cleanmail, etc.) If the mailboxes are not granted permissions, they will not be able to receive incoming mail.

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  • Gabe9527
    Questions: Can others get external mail ? Are these 2 users the only ones effected? Is there network issues? Event Errors? Have you checked and confirm that the mail flow restriction "confirm that all senders are autheticated" is not ticked.
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  • Amanda lakai
    Have you checked your Mail Flow Settings? Do the following steps: 1. Go to properties of the mailbox or group 2. Click the 'Mail Flow Settings' 3. Double click 'Message Delivery restrictions' 4. Uncheck the check box "Require that all senders are authenticated". 5. Click 'OK' and 'Apply' For more Info check the relevant discussion at: http://social.technet.microsoft.com/Forums/en-US/exchangesvrsecuremessaginglegacy/thread/bf042ac1-64e7-4ef8-b74d-95e44d22d8a2
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  • rjmt06
    is there anyone has an idea i can receive emails outside the network but i cant send externally ? 
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  • TheRealRaven
    I'm sure a number of members know, but it's unlikely there will be any answers unless you create a proper question of your own. Asking a new question as a comment on someone else's question guarantees that fewer members will see it. It also makes it less likely that those who see it will attempt to answer.

    When you ask your question, include your OS, your email client, and the email server info.
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  • rjmt06
    i can receive emails outside the network like yahoo and gmail  i can send to a member of my active directory through my server 2008 r2 
    the problem is when i tried to send out emails like yahoo and gmail it always comeup in inbox that delivery delayed  sorry for my english is not good
    hope can anyone help me with this im just a noob and starting to do this project 

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  • TheRealRaven
    Again, unless you create a question of your own, it's unlikely there will be helpful answers. You are simply adding a comment to another question. Members won't see your question here.
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