Can send emails externally but cannot receive external mail

5 pts.
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Microsoft Exchange 2010
Microsoft Exchange errors
Hi, I'm an IT tech, and two users have additional mailboxes for finance and audits. These mailboxes can receive internal mails, but cannot receive external mails. We are using Exchange 2010. I have tried to telnet the server and port 25 is not opened.

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  • Gabe9527
    Questions: Can others get external mail ? Are these 2 users the only ones effected? Is there network issues? Event Errors? Have you checked and confirm that the mail flow restriction "confirm that all senders are autheticated" is not ticked.
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  • Amanda lakai
    Have you checked your Mail Flow Settings? Do the following steps: 1. Go to properties of the mailbox or group 2. Click the 'Mail Flow Settings' 3. Double click 'Message Delivery restrictions' 4. Uncheck the check box "Require that all senders are authenticated". 5. Click 'OK' and 'Apply' For more Info check the relevant discussion at: http://social.technet.microsoft.com/Forums/en-US/exchangesvrsecuremessaginglegacy/thread/bf042ac1-64e7-4ef8-b74d-95e44d22d8a2
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