Can not change default viewer in Windows 7

330 pts.
Tags:
Dell
Microsoft Windows 7
I have some users that are having problems viewing old tif files. I have installed Kodac Imaging Pro on their machines. I can click on the file and sent the default viewer to Imaging Pro (which is the kodac program), but the file still opens with Windows Viewer. I can change the default program to something like paint and the file opens in paint. I then change it back to Imaging Pro and it opens up as Windows Viewer again. Has anyone else had a problem like this? Any ideas?

Software/Hardware used:
Windows 7, Kodac Imaging Pro, Dell Precision T3400

Answer Wiki

Thanks. We'll let you know when a new response is added.

We’ve seen issues like this where a different TIFF program was associated but after any Microsoft patch has been installed the association was changed or even removed.

You can try opening up Imaging Pro first and then open the tiff file from it. Within the Imaging Pro software, you should have the option to set it associated with varies file extensions. Modify it from here and see what happens.

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  • Dchat
    I thought that I would update this with what I did to get it to work. I went into the C:program filescomman file and opened he kodac folder. I made a copy of the exe and then renamed it. Once it was renamed I opened a doc and made the new exe the default program. It is working fine now.
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